CCRs Utility Billing

CCRs Utility Billing's mission is to provide the client with a quality bill that can become a critical customer "touch point" as well as a valuable financial and marketing tool, yet produce and distribute thousands or better yet, millions of personalized bills and supporting collateral documents each month - consistently and on time.  It is of great importance produce a quality product on a timely bases.  It is of equal or greater importance to relieve the client of a major operational undertaking which saps valuable financial and human resources and takes the focus off their core business.

CCRs Utility Billing's customized billing supports the design, production, archiving, delivery and workflow management of millions of personalized print and electronic bills and inserts - such as welcome consumer confidence reports, violation notices, brochures, letters, reminder and service notices, and delinquency letters - each month.

Combining CCRs Utility Billing's leading-edge software, state-of-the-art production facilities and unmatched technical expertise, CCRs Utility Billing's is uniquely qualified to handle any billing need, be it residential or commercial.  We'll help you maximize the functionality and communications value of your bills, while dramatically reducing costs and turnaround time.

 

Key benefits:

• Free internal resources to concentrate on your core business
• Reduce costs for:

Ø       Equipment, maintenance and labor

Ø       Printing and mailing

Ø       Customer service

• Increase revenues via data-driven target market messaging
• Accelerate revenues by shortening the bill issuance, delivery and payment cycle
• Accelerate time-to-market to implement new marketing campaigns and/or bill design changes
• Dramatically improve readability and appearance of your bills
• Save costs by commingling and combining information on bills or with bills

The right balance of support:

At CCRs Utility Billing's, our billing solutions are designed to meet your specific needs.  Choose from:

• Full outsourcing: We'll take your raw data and design, distribute and archive high-quality, customized documents in any format you want for any delivery channel you need.
• Print, finish and mail processing: Give us your data files, and we'll manage the rest.

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Key features:

• Professional grade print, finish and mail services
• Hosted, intelligent electronic archive
• Web-based client dashboard
• Multi-channel output - print, web, e-mail, fax
• Exception processing
• Integrated chart, logo and font wizards
• Dynamic messaging, formatting, signatures and logos
• Remittance scan lines

Key functions:

• Bundle billing of products and services
• Commingle bills and communications for one mailing/delivery
• Print and group data for multiple service points and tariffs
• Provide service point details for regulated and unregulated requirements
• Create charts and graphs to provide meaningful information for your customers
• Establish business rules for publishing and formatting variable data
• Accept and process Electronic Delivered Information transactions
• Complete and review forms over the Internet
• Enable high-fidelity archived document viewing and printing